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Solution Architecture & Implementation Design
Stargate provides Microsoft Dynamics CRM solutions to organisations looking to better manage their customer interactions. Whether in Marketing (managing campaigns and lead generation), Sales (for improved forecasting and better lead qualification) or Customer Service (for higher levels of client retention), Microsoft Dynamics CRM provides you with the framework you need to get greater visibility across all of your customers, increasing the ability to drive sales and provide excellent customer service.
Hit the ground running.
Stargate can assist you in delivering either a hosted or on premise solution. Having both options enables customers to choose the right deployment model for their specific business and information technology needs, providing the flexibility to change over time if business or IT priorities change.
- Enhancing Microsoft Dynamics CRM is its tight integration to other Microsoft products
- Outlook is used to render CRM and allows users to take data offline
- Internet Explorer renders CRM, providing a full web based application
- Word is used to provide a familiar environment for mail merges
- Excel is used to export data to produce such things as Dynamics Pivot Tables
- SQL reporting services for Business Analytics and reporting
- SharePoint for its document management and dashboard capabilities
Problem Determination, Performance Tuning and Infrastructure Review
Stargate's experienced consultants will assist you in all facets of the implementation including planning, deployment and after service support. Stargate's experienced consultants have been working with Microsoft Dynamics CRM since its introduction into the Australia marketplace in late 2002. With over 50 implementations across a number of industries we develop innovative solutions quickly and pass on our experience to you for a faster return on investment. We pride ourselves on meeting the needs of our customers and our enjoyment comes from doing what others say can’t be done.
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